FAQs
Thank you for shopping at The Little Pink Studio.
Our goal is to provide unique, top quality products and kits
that will inspire you in all of your creative endeavors.
The items in my Studio are all top quality, and come from all
over the world; Italy, Germany, France, Austria, etc. and of course,
right here in our own back yard. Many items are truly vintage and
over 75 years old. We continue to scour the world for more finds to
put in the shop and will update The Little Pink Studio often.
Every package will arrive beautifully wrapped as we believe when you are making a purchase you are giving yourself a gift.
Payment
Our preferred method of payment is PayPal. They provide quick and easy
internet transactions with built in protections, privacy and SSL Security.
PayPal now provides the ability to purchase items with their system without the
need to set up an account. Simply complete your shopping experience, proceed
to checkout and you will automatically be directed to PayPals website, providing
various payment options in a safe and secure environment.
Shipping Domestic
Please note all shipping and tax will be calculated on the PayPal page!
All domestic shipping is via USPS Priority Mail. Most orders are processed and shipped within 3 days, however please allow 5-7 days turnaround time. Special orders and requests may require additional time. This is the fastest and least
expensive methods available today.
if you need something by a specific date, please contact us and we will do our very best for you.
We have an easy shipping policy based
on the amount of your order. The rates are as listed below:
$0 - $25.00 = $6.50
$25.01 - $50.00 = $8.00
All orders over $50 ship FREE.
Please note that we are required to charge 9.25% sales tax to all orders
shipped within Tennessee.
Please note: If you are local to Knoxville, TN, you now have the option to pick up your order at our store front. Just send us an email and I'll be happy to refund any shipping charges.
Shipping Internationally
We are more than happy to ship to our friends around the world. Our current international shipping rates are noted below. Unfortunately, the transit times may
vary tremendously so all delivery times are estimates. Due to customs, please allow 2 to 6 weeks for delivery.
$0.00 - $40.00 = $18.00
$40.01 - $75.00 = $20.00
$75.01 - $125.00 = $22.00
$125.01 - $200.00 = $24.00
$200 & up = $26.00
Returns and Exchanges
We strive to describe all items as accurately as possible, and provide exact
photos of the products themselves. All packaging is performed with the utmost
care and concern for the safe arrival of your goods. As such, we cannot be
responsible for lost or damaged items during transit. In the rare instance
you do encounter a damaged piece, or are unhappy with your purchase, please
feel free to contact us within 7 days to discuss any options. Should a return or
exchange be authorized, we cannot refund shipping charges, and all returns will
be at the expense of the buyer., unless a mistake was made on our part.
As always, your satisfaction in shopping
The Little Pink Studio is our utmost concern.
